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Updates on claims, services, community outreach and road safety.
Claims
Online document submission opens to attorneys and claimants
Supporting documents can now be uploaded against a claim through My RAF, with an immediate receipt, a reference number and a register that shows every submission and its status.
Read moreRoad safety
Free online defensive driving course launched for Transport Month
A 35-minute course with a short assessment and a verifiable certificate is now available in the road safety hub.
Read moreClaims
Beware of claim fraud: the Fund never asks for payment
Claimants are warned about people who ask for money to speed up a claim or who pose as Fund officials on social media.
Read moreRoad safety
Festive season campaign focuses on the highest-risk routes
Hotspot data from the road safety hub guides where road-safety teams will be deployed during the festive season.
Read moreCustomer service
New customer service centre opens in Polokwane
Limpopo residents can lodge claims, submit documents and get help with queries closer to home.
Read moreCorporate
Claims turnaround improves for the third quarter in a row
The average time from lodgement to offer fell by 11 percent compared with the previous quarter (synthetic figures).
Read moreCommunity
Community outreach in the Eastern Cape
Outreach teams visited eight communities to explain how to claim and to register road-safety volunteers.
Read moreCorporate
Supplier open day for small businesses
Small and emerging businesses learned how to register on the Central Supplier Database and respond to the Fund's tenders.
Read moreRoad safety
Scholar transport: what parents should check
A short checklist to help parents choose safe scholar transport.
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